Daniel Greenlee

Meritage Homes

Responsibilities:

• Managed homebuilding construction through all phases to ensure the delivery of a quality home.
• Scheduled subcontractors and delivery dates for materials.
• Ensured all building codes and Meritage Home standards of quality are met.
• Conducted walk-through inspections and other scheduled inspections with the homeowner.
• Communicated safety standards to laborers and sub-contractors; enforces safety regulations on all job sites.
• Maintained a clean and organized jobsite and subdivision.
• Interacted daily with various departments of company, subcontractors, customers, and city inspectors.
• Attended Construction, monthly and quarterly meetings.

Projects Related

• Meritage Homes

Hilton Displays

Collaborated with internal teams to develop: -Designs, Budgets, Project Plans, Manufacturing Schedule, Logistics and Installation Tools: -Excel, Visual Manufacturing As a Project Manager, I was responsible for managing all aspects of the customer-requested project(s). The planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. Effectively monitored and presented project updates to relevant stakeholders, clients, or project team members.

Consistently demonstrated:

• exceptional customer service skills with customers and working with construction and implementation management nationwide
• Excellent verbal and written communication skills.
• Strong computer skills including MS Office Suite
• Strong problem-solving skills and flexibility to adjust or shift priorities and deadlines.
• Ability read blueprints and schematics.

Projects Related

• Novant Health
• Hilton Displays

Network Controls

The Project Manager manages low-voltage/structured cabling project requests, technology projects, budget development and project plans. Responsibilities include: the development of project proposals, planning, decision-making, and project fiscal management. The Project Manager is also responsible for monitoring technician performance and ensuring that services meet customer standards. --Promethean Smart Board Project --GHS APC Telecommunication Project --Wachovia, Well Fargo Buildout Position Responsibilities: Adhere to all Company Safety Policies and Procedures. Acts as central point of contact for all project activities Manages the day-to-day tasks/activities for all resources assigned to project. This includes ensuring that tasks are completed on time and roadblocks and/or obstacles are identified and communicated to appropriate management resources. Alerts Directors/Managers on actions that can impact project schedule, costs, or quality of service Provides necessary information to Directors/Managers and Project Owners/Sponsors to make project relevant decisions (Scope, Technical Solutions, Budget, Schedule). Work with vendors, based on requirements from Project Owners/Sponsors, Managers/Directors Manage vendors to meet the deadlines and develop quality deliverables Ensure integration and communication across project team and vendors Project Request - Ensures that project requests are properly documented and obtain management approvals Project Plans - Ensures that Project Schedules, are developed, approved, and maintained. This entails defining requirements and planning deliverables and tasks required to meet those requirements. Project Budget - Ensures that project budget is developed and revised as needed. Project Plan Updates - Ensures that project documentation is updated as needed, including scope, schedule and budget Regularly updates the Operations Director as to progress and obstacles of performance of assigned projects including materials and manpower Continually leads, trains, develops and measures the performance of Technicians and Installers to maximize efficiency and profitability of all ongoing work. Conducts appropriate field training and enforces safety requirements. Ensures an appropriate degree of job site training occurs Provide invoicing statements and all associated documents to Operations Director for approval Evaluate the work of teams engaged in design, construction, and maintenance of a major telecommunications network Prepare budget and cost estimates to determine necessary funding for assigned area budget through projections Negotiate contract terms and conditions to achieve desired goals and objectives Perform a needs assessment of customer requirements Verifies jobsite material deliveries and maintains accurate on-site inventories while accounting for all materials delivered to all job sites at all times.

Projects Related

• Promethean Smart Boards
• GHS, APC implementation for Telecommunications
• Wachovia to Wells Fargo

AbbVie

From March 2021 to June 2021 (While I was at Unisys, During COVID) I was invited to be a part of an account transition for AbbVie a pharmaceutical company transitioning away from Unisys to their new IT support vendor. In my role, I was monitoring the level of support being provided by the new IT team of remote call center staff to the employees, as well as train the new call supervisors. The end-users at AbbVie ranged from administrative assistants, medical engineers to C-suite professionals. The types of calls we dealt with primary were password resets, VPN troubleshooting, issues with Microsoft products which were not limited to Word, Excel, Teams; also Zoom, ZScaler, OKTA. Platforms supported were Windows 10 and 11, MAC Version 10.14: "Mojave" through Version 10.15: "Catalina", VMWare for contractors located in India, France, and United Kingdom. Ask me about How I supported a Spanish speaking user from Honduras! Other duties included: Responding to client support requests. Contacting clients to find out the nature of the problem. Connecting via a remote desktop access tools. Troubleshooting hardware and software issues. Installing and maintaining computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Providing basic training in computer operation and management. Completing job reports.